Privacy Policy

Last updated: [29/09/2025]

Melius Family Law (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website www.meliusfamilylaw.co.uk and our services.

1. Who We Are

We are the data controller for the personal data we process.
Company name: Melius Family Law
Registered address: 44 Southampton Buildings, London WC2A 1AP
Email: info@meliusfamilylaw.co.uk

If you have any questions about this policy or your rights, please contact us.

2. What Data We Collect

We may collect the following types of information:

• Identity data (name, username, etc.)
• Contact data (email address, phone number, postal address)
• Payment data (billing details, payment provider details)
• Technical data (IP address, browser type, device info)
• Usage data (how you use our site, pages visited)
• Marketing and communications data (preferences for receiving marketing)

3. How We Collect Data

• Directly: when you fill in forms, sign up, make purchases, or contact us.
• Automatically: through cookies, analytics, and server logs when you use our site.
• From third parties: e.g. payment processors, analytics providers.

4. Why We Use Your Data (Lawful Basis)

We process your personal data only when we have a legal basis to do so:

• To perform a contract with you (e.g. to provide services or deliver products)
• With your consent (e.g. for marketing newsletters)
• To comply with legal obligations (e.g. tax records)
• For our legitimate interests (e.g. improving services, website security)

5. How We Use Your Data

We use your information to:

• Provide and manage our services
• Process transactions and payments
• Respond to your enquiries
• Send marketing communications (where you have opted in)
• Improve and secure our website

6. Sharing Your Data

We may share your personal data with trusted third parties such as:

• Payment providers (e.g. Stripe, PayPal)
• Hosting and IT service providers
• Analytics tools (e.g. Google Analytics)
• Professional advisers (e.g. accountants, legal advisers)

If we transfer your data outside the UK, we will ensure appropriate safeguards are in place (such as adequacy regulations or standard contractual clauses).

7. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
After this period, we will securely delete or anonymise your data.

8. Your Rights

Under UK GDPR, you have the following rights:

• Right of access – request a copy of your personal data
• Right to rectification – correct inaccurate or incomplete data
• Right to erasure – request deletion of your data
• Right to restrict processing – limit how your data is used
• Right to data portability – request your data in a transferable format
• Right to object – object to processing, including marketing

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.

9. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyse site traffic, and deliver relevant content. For more details, please see our Cookie Policy.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@meliusfamilylaw.co.uk
Address: 44 Southampton Buildings, London WC2A 1AP

Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.